Frequently Asked Questions
Frequently Asked IT Questions
Answers You Can Count On, From a Partner You Can Trust
We know IT can feel complicated—but we’re here to make it simple. Browse our most frequently asked questions to learn more about how Cadco Consulting helps businesses like yours stay secure, connected, and supported every step of the way.
What types of businesses does Cadco Consulting support?
We specialize in serving legal, medical, commercial, and construction firms, along with other growing businesses. Our IT solutions are tailored to meet the unique needs and compliance requirements of your industry.
What services do you offer for IT security and compliance?
Cadco Consulting provides comprehensive IT security services, including backup & recovery, computer & cybersecurity protection, encryption services, internet security, and threat monitoring & response.
Can Cadco Consulting act as our “virtual” IT department?
Absolutely. Cadco can function as your virtual IT team, managing everything from needs assessments and implementation to ongoing support, training, and business analysis—all at a fraction of the cost of maintaining an in-house department.
Do you support both Macintosh and Windows environments?
Yes. We provide full consulting, support, and training for both Apple (Macintosh desktops/laptops, iPhones, and iPads) and Windows systems.
What does your on-site computer service include?
Our on-site services cover computer repairs & upgrades, troubleshooting & virus/spyware removal, operating system upgrades, network setup & maintenance, backup routines & data migration, remote access configuration, and monthly or quarterly system maintenance plans.
What backup solutions does Cadco Consulting recommend?
We recommend a three-tier backup strategy for maximum protection: a local drive for daily backups, an off-site copy (for example, a safety deposit box), and a cloud-based backup through our partnerships with Carbonite and Kaseya/Datto, both fully encrypted.
Do you offer web and email hosting services?
Yes. Cadco provides complete web presence solutions, including web and email hosting, email content filtering, and support for social media presence and web development.
Which technology vendors and partners does Cadco Consulting work with?
We’re proud to partner with leading technology providers, including Intel, Microsoft, ESET, Bitdefender, DataMotion, Trend Micro, Carbonite, Symantec, Proofpoint, InterGuard, Axis, Ubiquiti, and Eero.
What makes Cadco different from other IT providers?
We’re a one-stop, vendor-neutral IT partner with decades of experience since 1989. We only recommend solutions within our proven areas of expertise and have built lasting relationships with both enterprise and small business clients based on trust, transparency, and results.
How do your maintenance contracts work?
Our maintenance contracts include 24/7/365 support, regular inspections, emergency response, antivirus and update management, backup verification, minor fixes, and training for your internal IT personnel—ensuring your systems stay protected and running smoothly year-round.
